Privacy policy

This policy explains what information MDWaterHeater collects when you visit this site or place a call through the phone number shown.

Site analytics

We use privacy-preserving web analytics that do not set cookies and do not collect personally identifying information.

Call tracking

Phone numbers route through our affiliate network partner. Call duration, originating area code, and (sometimes) recording are captured for quality assurance. The lead passes to the independent licensed plumber or gas-fitter handling your dispatch.

Maryland two-party (all-party) consent

Maryland is a two-party (all-party) consent state for call recording under Md. Code, Cts. & Jud. Proc. § 10-402 (the Maryland Wiretap Act). All parties to a telephone conversation must consent to recording before any recording begins. The affiliate network's IVR or live dispatcher provides explicit recording disclosure at call connection, and you are free to decline recording and remain on the line for unrecorded dispatch.

What we don't collect

We do not operate user accounts, do not store your name, address, or contact details server-side, and do not sell your information to third parties for advertising.

Contact

Privacy questions: privacy@mdwaterheater.com.